The Northwest Group
  • Quality Business Systems
  • Bellevue, WA, USA
  • 17.00 - 20.00 DOE
  • Hourly
  • Full Time

Medical, Dental, Vision, 401(k) w/ company matching program, Health Savings Account, Life, AD&D, LTD, credit union, paid holidays.

This is a courtesy posting for our partner, HCL Technologies. HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

With a worldwide network of R&D, innovation labs and delivery centers, and 132,000+ 'Ideapreneurs' working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.

The Contract Billing Representative is an essential component to the administrative team. In this position, attention to detail and customer service are key with main responsibilities including contract setup/billing, processing upgrades/changes/credits for existing contracts, entering client information into customized database, and maintaining various spreadsheets.


Job Duties & Responsibilities:

  • Set-up new maintenance contracts.
  • Process any changes to existing maintenance contracts.
  • Process cancellations of maintenance contracts.
  • Maintain spreadsheet daily for all new, upgraded and cancelled contracts.
  • Helps audit new maintenance contracts and/or any changes made to existing contracts.
  • Work with electronic meter collection software FM Audit.
  • Enter meter readings as needed.
  • Monitor missing meter report.
  • Prepare custom spreadsheet invoices.
  • Maintain custom billing spreadsheets when equipment is taken off/added to contract in E-Automate.
  • Research, write, and process credits related to contracts.
  • Prepare account review information for sales department.
  • Prepare amendments for changes to existing contracts for sales department.

Requirements & Qualifications:

  • Associates degree or equivalent work experience in contract billing.
  • Proficiency in Microsoft Suites, in particular Excel.
  • Excellent communication skills are essential for this position.
  • Strong organizational skills and time management are essential.
  • Must be customer focused.
  • Demonstrates teamwork behavior.
  • E-Automate experience preferred.


The Northwest Group
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